Right of Withdrawal
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
To exercise your right of withdrawal, you must inform us:
netzextrakt – Agentur für Netzkommunikation
Daniel Stegemann
Kaiserdamm 101
14057 Berlin
Germany
Email: you@lil-shop.com
by means of a clear statement (e.g. a letter sent by post or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient that you send the notification concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back or hand over the goods to:
netzextrakt – Agentur für Netzkommunikation
c/o Daniel Stegemann
Kaiserdamm 101
14057 Berlin
Germany
without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exclusion or early expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the supply of:
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goods made to the consumer’s specifications or clearly personalized,
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sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery,
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digital content not supplied on a tangible medium if the performance has begun with the consumer’s prior express consent and acknowledgment that they thereby lose their right of withdrawal.
Standard withdrawal form
If you wish to withdraw from the contract, please fill out this form and send it back.
To:
netzextrakt – Agentur für Netzkommunikation
Daniel Stegemann
Kaiserdamm 101
14057 Berlin
Germany
Email: you@lil-shop.com
I hereby withdraw from the contract concluded by me for the purchase of the following goods:
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Ordered on:
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Received on:
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Name of consumer(s):
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Address of consumer(s):
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Signature of consumer(s) (only if this form is notified on paper):
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Date: